Social engineering penetration testing with OnSecurity

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Proactive cyber threat intelligence and lightweight web scanning to keep your business one step ahead of attackers.

What is social engineering penetration testing?

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Social engineering is a simulated attack designed to test the security awareness of your staff by exploiting human vulnerabilities rather than technical ones. This can be carried out over the phone, email, through your help desk, or via your web chat solution. The goal is to see if attackers could gain access to valid customer accounts or manipulate employees into revealing sensitive information.

Our testers thoroughly assess the potential attack surface for social engineering, conducting detailed research into your business, employees, and customers before launching a simulated attack. This process helps identify weaknesses and provides valuable insights to strengthen your company’s defences against real-world social engineering threats.

Why do you need a social engineering pentest?

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Your staff are the first line of defence against attackers, but it’s becoming increasingly common for attackers to simply call a company and manipulate an employee into granting access to a customer or staff account, or even other critical systems. This technique, known as social engineering, is rapidly growing as a preferred method for cybercriminals.

Just like traditional security assessments, social engineering tests provide a safe way to identify potential weaknesses in your security posture and address them before real attackers can exploit them.

Evaluate your staff’s awareness of potential threats and uncover any gaps in your processes that could make your organisation vulnerable to a social engineering attack.

Ready to experience the future of pentesting?

Discover how combining expert insight with automation leads to faster, more precise, and high-impact penetration testing.

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Crest-accredited social engineering pentesting

At OnSecurity, we offer top-tier social engineering penetration testing services, backed by our CREST (Council of Registered Ethical Security Testers) certification. This certification ensures that our testing methodologies, procedures, and standards adhere to the highest industry standards.

Why choose OnSecurity for your social engineering penetration testing?

  • CREST-certified: Our services are externally validated, guaranteeing comprehensive and reliable testing.
  • Experienced professionals: Our team is made up of CREST-certified experts skilled in conducting thorough social engineering assessments.
  • Manual testing focus: We emphasise manual testing to identify vulnerabilities that automated tools may miss.

 

Rely on OnSecurity for expert-led, in-depth protection against social engineering threats.

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Social engineering security challenges

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Addressing social engineering threats involves understanding the unique risks associated with human behaviour and manipulation:

Quick, high-quality pentests

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Discover why our user-friendly platform and AI + human approach make pentesting hassle- free.

Flexible subscription plans

Simplify your testing and monitoring with a single monthly payment, combining regular penetration tests and continuous vulnerability scanning. Get predictable costs while receiving ongoing protection.

Instant quote & customised plans

Receive a real-time, personalised cost estimate through our intuitive platform. Tailor your testing needs with configurable options that suit your business goals and security requirements.

Effortless platform access

No more long scoping processes. Book tests directly through our platform or get personalised assistance from our sales team. Enjoy streamlined communication and automated workflow notifications for maximum efficiency.

Immediate, actionable reports

Access your findings instantly through our platform. Generate detailed reports at any time, offering both technical insights and high-level summaries—without the wait.

Free retests for resolved issues

Once you’ve addressed vulnerabilities, we’ll retest them for free within a flexible window, ensuring your systems remain secure at no additional cost.

Ongoing protection & threat intelligence

Sign up for continuous monitoring to access automated vulnerability scanning, along with situational awareness through threat intelligence, ensuring your defences stay up to date year-round.

Other Types of penetration testing

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Find the penetration test to best suit your business and cybersecurity needs.

Frequently Asked Questions

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Got a question you need answering? Our FAQs should help guide you

The duration of a social engineering penetration test can vary based on several factors. To provide a tailored estimate, we need to answer just two simple scoping questions. This helps us assess the complexity of your environment, as well as the size and scope of your targets, allowing us to give you a more accurate timeframe for the test.

It's recommended to run social engineering penetration tests regularly to stay ahead of evolving threats. Aim for an annual test to keep up with new tactics. Also, test after major changes to your systems, policies, or team structure, and following any security incidents or attempts. Regular testing helps ensure your defences are always sharp and ready to handle potential social engineering attacks.

Our testers provide ongoing updates throughout the testing process, notifying you directly as vulnerabilities are discovered. This keeps you informed of any issues in real time, allowing you to address them immediately rather than waiting for the final report.

Our skilled professionals conduct social engineering penetration tests with great care to avoid significant disruption to your operations. To minimise impact, we can carry out tests in UAT, staging, or development environments. We also provide ongoing updates throughout the testing process, so you can promptly address any security concerns as they arise.

A social engineering penetration test will uncover various vulnerabilities related to human factors and security awareness. You’ll identify how susceptible your employees are to manipulation tactics such as phishing, pretexting, or baiting. The test will also reveal weaknesses in your current security practices and training programmes, highlighting areas for improvement. Additionally, you’ll gain insights into the effectiveness of your existing safeguards and pinpoint specific areas where attackers might exploit human factors to gain unauthorised access.

Social engineering testing is right for your business if you want to evaluate the effectiveness of your employees’ responses to manipulation tactics and identify potential vulnerabilities in your human security defences. This type of testing is particularly valuable if you handle sensitive information or operate in an environment where human error could lead to significant security breaches. By simulating real-world social engineering attacks, you can uncover weaknesses in your staff’s awareness and training, allowing you to strengthen your overall security posture and reduce the risk of costly security incidents.

 

Social engineering tests assess how well employees handle deceptive tactics such as phishing, vishing, and smishing. Phishing emails attempt to trick individuals into revealing sensitive information or clicking malicious links, while vishing involves attackers making phone calls and posing as trusted sources to obtain confidential data. Smishing, on the other hand, uses text messages to lure people into sharing personal details or downloading malware. These tests are typically conducted off-site, though on-site assessments can also be used to simulate real-world scenarios. By simulating these threats, we evaluate your team’s ability to recognise and respond effectively, enhancing your overall security awareness and resilience.

Social engineering penetration testing includes various deceptive tactics, such as phishing, vishing, and smishing, to evaluate how employees handle different manipulative strategies. Phishing pen testing specifically targets email-based attacks where individuals are deceived into disclosing sensitive information or clicking harmful links. While phishing is a key part of social engineering tests, the latter covers a wider range of methods. For more details on how our services can align with your needs, please contact us so that you can receive the most relevant testing for your business.

Alongside penetration testing, we also advise continuous vulnerability scanning, and threat intelligence. Staying proactive with patch management and remediation is essential. If you have more questions to help select a reputable pen testing service, don’t hesitate to get in touch.